Shipping & documents
Delivery terms, the papers that travel with your order, and how payment is arranged.
How the goods reach you
We quote the term you prefer (Incoterms® 2020). Import duties and taxes in your country are normally paid by you.
| Term | Who arranges transport | Who pays the main freight |
|---|---|---|
| EXW | You, from the factory door | You |
| FOB | Factory delivers onto the ship at the export port | You |
| CIF / CFR | Shipped to your port; CIF includes insurance | Seller |
| DAP | Delivered to your address, import duties not included | Seller |
Papers that travel with your order
Proforma invoice
Sent before production with the agreed price and terms.
Commercial invoice
Issued at shipment for customs.
Packing list
Cartons, weights and dimensions.
Bill of lading / airway bill
Proof of shipment from the carrier.
Certificate of origin
Where needed for your customs or a trade agreement.
Inspection report
If you requested a pre-shipment inspection.
How payment is usually arranged
Agreed per order
Payment terms are written into every quote and proforma invoice.
Common structure
A deposit before production and the balance before shipment is the most common arrangement for new buyers.
Bank transfer
Payment by international bank transfer; details are on the proforma invoice only.
Never pay to bank details sent in a normal email without confirming them with us. Our bank details appear only on the signed proforma invoice.
Have a hinge you need to match?
Send us a photo, a drawing or a product code. We will find matching options and reply within two business days.
